Cancellation Policy
We are a small private operation, and our time is valuable. We understand that “life happens,” and your time is also important. You may cancel your appointment up to 24 hours before your appointment without penalty. This business is our livelihood. We only get paid when we are providing a service.
Last-minute cancellations can rarely be filled so; therefore, so this cancellation policy will be strictly enforced.
- A non-refundable deposit is required to reserve an appointment due at the time of booking.
- The deposit is a prepayment for your session that reserves time on the schedule for you to ensure nobody else will be able to book the same time slot. Tax not included.
- If you need to reschedule outside of 24 hours before your appointment you may transfer your deposit as a credit to a future appointment with the assistance of your therapist.
- Cancellations of less than 24 hours will result in forfeiting your deposit.
- Less than a 2-hour notice will be considered a “No Show.”
- Late cancelations and no-shows will forfeit the deposit.
- Excessive reschedules in a short time frame are disruptive and may end in loss of deposit.
Holistic BodyWorks is a Professional Massage Therapy Environment
You may NOT be under the influence of alcohol or any mood-altering drugs. You may not be in possession of firearms or weapons of any kind and furthermore, any perceived sexual misconduct, comments, innuendo or inappropriate behavior will not be tolerated and will result in the immediate termination of the massage with payment expected in full.
No refunds will be issued.
Important Note:
This website and services are in no way intended to be, or a substitute for, professional medical advice and/or medical services. Furthermore, it is expressly noted that some massage therapy programs are not appropriate for individuals who have certain medical or health conditions.